Our web messenger allows patients to reach out to you on Klara directly from your website. To have a general understanding of how the web messenger works, visit this article.
The web messenger shows up as a floating "Message Us" button on your website. However, some customers choose to also have their own "Message Us" button on their site.
To set this up:
Log in to Klara
You will see a long string of digits and numbers after "setWidgetId" (highlighted below):
Append "https://patient.klara.com#/widget/" before this string. So in this example, your web messenger URL would be:
You're all set! Just tie any button on your site to this link and the button will open the Klara web messenger in a separate page for the patient to use