Our web messenger allows patients to reach out to you on Klara directly from your website. To have a general understanding of how the web messenger works, visit this article.

The web messenger shows up as a floating "Message Us" button on your website. However, some customers choose to also have their own "Message Us" button on their site.

To set this up:

  1. Log in to Klara

  2. Visit https://widget.klara.com

  3. You will see a long string of digits and numbers after "setWidgetId" (highlighted below):

  4. Append "https://patient.klara.com#/widget/" before this string. So in this example, your web messenger URL would be:

    • https://patient.klara.com#/widget/12345-ab12-4c9d-5789-k1234himno3d
  5. You're all set! Just tie any button on your site to this link and the button will open the Klara web messenger in a separate page for the patient to use

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