We're constantly refining our product and process so that we can deliver the best experience to our community of users - healthcare providers and patients.
We understand that implementing Klara can be a big change to your workflow, and are here to support you every step of the way.
Support for providers and patients:
We offer in-app and email support for all support requests from 9-5 EST, on all weekdays excluding holidays. If we are unavailable, please try our Help Center as many common questions and concerns are addressed there.
In-app chat:
To access our in-app support, click the chat bubble in the lower right corner of your screen, then click "Send us a message" to start a conversation.
To email Klara Support:
Send us an email at support@klara.com and we will get back to you as soon as possible!
Please do not send Klara Support any personal information when you contact us!