Our Technical Team work around the clock to make sure Klara is up and running for our users. This often means that their capacity is restricted when it comes to fixing known problems. 

Every reported technical issue and bug will be resolved. Known problems are issues are team are aware of, but the fix for this this would occur at a slightly later date.

Below is a list of known problems that we intend to constantly update:

  • Mobile phone keyboard overlapping message composer
  • Android mobile browser message composer problems
  • Problem with dictation on iOS exists also on draftJS¬†
  • Problem with iOS/Chrome for iOS on uploading Videos

If the technical issue you're experiencing is unique to any of those mentioned in the above list, send us an email over at support@klara.com. Be as detailed as possible, send us screen shots of the glitch if you're able to.

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