We're constantly refining our product and process so that we can deliver the best experience to our community of users - healthcare providers and patients.

We understand that implementing Klara can be a big change to your workflow, and are here to support you every step of the way. 

Support for providers and patients: 

  • We offer in-app and email support for all support requests from 9-7 EST, on all working days. While Klara is an intuitive platform, some folks will undoubtedly have questions about accessing their account - we're here to help.

In-app Provider Support:

  • To access our in-app support, simply select the "Talk to us" option from the corner of your screen. 

In-app Patient Support:

  • To access our in-app support, simply select the "Contact Support" link. 

We'll help you in a matter of minutes! 

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