We're constantly refining our product and process so that we can deliver the best experience to our community of users - healthcare providers and patients.
We understand that implementing Klara can be a big change to your workflow, and are here to support you every step of the way.
Support for providers and patients:
- We offer in-app and email support for all support requests from 9-7 EST, on all working days. While Klara is an intuitive platform, some folks will undoubtedly have questions about accessing their account - we're here to help.
In-app Provider Support:
- To access our in-app support, simply select the "Talk to us" option from the corner of your screen.
In-app Patient Support:
- To access our in-app support, simply select the "Contact Support" link.
We'll help you in a matter of minutes!